Service Desk Portal:

https://jwdanforth.freshservice.com

  1. Head to the service portal
  2. Choose to view tickets/approvals, submit a ticket or request, or view the solutions knowledge base
  3. Log in with your email address to proceed


Email: 

[email protected]


Intranet:

  1. Open Outlook
  2. Click your email address to bring up the Intranet
  3. Click Request IT Services in the top right
  4. Send a detailed email with your request or issue